Unit 23 Achieving personal effectiveness

Mandatory unit

This unit is about maximising your effectiveness at work.

You are required to obtain all elements

Element objective	Example activities to demonstrate competence
23.1 Plan and organise your own work This is about planning and organising your own work.	Identifying work tasks and priorities Organising yourself to ensure work is carried out as required Using planning aids and tools effectively Identifying where support or help is needed Reporting any problems.
23.2 Maintain good working relationships This is about working effectively with others.	Communicating effectively with colleagues and others Meeting work commitments required by others Providing positive assistance and support to others Identifying work solutions Creating a positive work environment for colleagues and others Treating colleagues and others with respect.
23.3 Improve your own performance This is about developing yourself through learning and acquiring new skills.	Identifying your development needs and agreeing them with your supervisor Finding ways of developing yourself and acquiring new skills Reviewing your own performance and progress Maintaining specialist knowledge.